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In-Reply-To: &lt;21F3704F-64B2-4E4F-B915-C2DC04E6EDD3@mycooffice.com&gt;
From: Kimberly Gabbey &lt;kim@empowersupportsolutions.com&gt;
Date: Wed, 15 May 2019 10:49:46 +0530
Message-ID: &lt;CAHzVgBMycqgmJEgF-Tu4iaX1wvHtv1b2R-Fghk7FtASMLKYQEA@mail.gmail.com&gt;
Subject: Re: Completed January Expenses
To: eugene &lt;-unknown-@mycooffice.com&gt;
Cc: Ralph Smith &lt;bkralphsmith@gmail.com&gt;, Joseph Cho &lt;Joseph@mycooffice.com&gt;, 
	Manar Rashad &lt;manar@mycooffice.com&gt;
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 Content preview:  Hi Eugene, Thanks for the update. Sounds excellent. Tell me
    more about what you mean by the &quot;amount of space.&quot; Is that in Wave or in
   the Google Drive? I am having a hard time following what you mean, sorry.
   Noth [...] 
 
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Hi Eugene,

Thanks for the update. Sounds excellent. Tell me more about what you mean
by the &quot;amount of space.&quot; Is that in Wave or in the Google Drive? I am
having a hard time following what you mean, sorry. Nothing like this has
been mentioned to me yet by others but that doesn't mean it's not a
problem. I can find out directly from Wave if they are having issues with
this. But first, can you tell me again what the concern is?

Thanks,

Kim Gabbey
Operating Director
Empower Support Solutions, LLC
www.empowersupportsolutions.com
+1 716-309-0429
+91 995-591-5803 (WhatsApp)



On Tue, 14 May 2019 at 19:52, eugene &lt;-unknown-@mycooffice.com&gt; wrote:

&gt; Hi all,
&gt;
&gt; Missed this email thread. *@Ralph*: I believe finishing things by May 26
&gt; or 27 is a realistic goal. It feels like we are making good progress.
&gt;
&gt; *@Kim*: We finished uploading 2018=E2=80=99s expenses which gives us a ni=
ce
&gt; income vs expenses chart on the dashboard as well as a more complete and
&gt; factual income statement. One concern that came up during my time on Wave
&gt; with Manar is the amount of space uploading receipts would take from our
&gt; Google Drive. Is this a concern that has come up for your other clients?
&gt;
&gt; Best,
&gt; Eugene
&gt;
&gt;
&gt; On May 8, 2019, at 1:29 AM, Ralph Smith &lt;bkralphsmith@gmail.com&gt; wrote:
&gt;
&gt; Kim, thank you for this reply. The team at myCOoffice is very strong.
&gt;
&gt; I will be in Cairo on the afternoon of 26 May and all day on the 27th.
&gt; That may be an ideal time to have the phone call that you suggest.
&gt;
&gt; Eugene, Manar, what are your thoughts?  Will you be ready by then?
&gt;
&gt; I look forward to seeing everyone then. Best.
&gt;
&gt; On Tue, May 7, 2019 at 20:15 Kimberly Gabbey &lt;
&gt; kim@empowersupportsolutions.com&gt; wrote:
&gt;
&gt;&gt; Eugene,
&gt;&gt;
&gt;&gt; This is excellent! You and Manar are doing a great job! I am excited for
&gt;&gt; you guys!
&gt;&gt;
&gt;&gt; Let me know if there is anything specific that you would like me to
&gt;&gt; review in Wave. I recommend that I do an overall review when you get to =
a
&gt;&gt; point where that makes sense, if that would be helpful to you. Also, las=
t
&gt;&gt; time we talked you had asked about procedures/workflow and how they woul=
d
&gt;&gt; change when converting to Wave instead of using the various spreadsheets=
.
&gt;&gt; If you still have more questions about that and would like to talk about
&gt;&gt; anything more, perhaps we could set up a call. Let me know. I'm glad to
&gt;&gt; hear that you and Manar will be moving forward with entering everything
&gt;&gt; directly into Wave throughout May.
&gt;&gt;
&gt;&gt; After review and if we all agree that Wave is up to date and information
&gt;&gt; is entered properly then we can talk about next steps toward financial
&gt;&gt; analysis. I recommend another meeting with Joseph and Ralph at that poin=
t
&gt;&gt; to make sure we are all on the same page.
&gt;&gt;
&gt;&gt; For now, please just keep me posted about your questions and how I can
&gt;&gt; assist you.
&gt;&gt;
&gt;&gt; Thanks,
&gt;&gt;
&gt;&gt; Kim Gabbey
&gt;&gt; Operating Director
&gt;&gt; Empower Support Solutions, LLC
&gt;&gt; www.empowersupportsolutions.com
&gt;&gt; +1 716-309-0429
&gt;&gt; +91 995-591-5803 (WhatsApp)
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt; On Sun, 5 May 2019 at 18:44, eugene &lt;eugene@mycooffice.com&gt; wrote:
&gt;&gt;
&gt;&gt;&gt; Hi all,
&gt;&gt;&gt;
&gt;&gt;&gt; I agree that the categorizing done by Manar and others helped a great
&gt;&gt;&gt; amount with uploading expenses to Wave.
&gt;&gt;&gt;
&gt;&gt;&gt; A few comments:
&gt;&gt;&gt;
&gt;&gt;&gt;    - Regarding the Mail expense, I think we will just include them in a
&gt;&gt;&gt;    new miscellaneous expense account called =E2=80=9COther=E2=80=9D.
&gt;&gt;&gt;    - As for the next steps, Manar and I identified some things we would
&gt;&gt;&gt;    like to accomplish on Wave before moving forward. By way of summary,=
 we
&gt;&gt;&gt;    will edit our list of products and services and chart them to their
&gt;&gt;&gt;    corresponding income accounts.
&gt;&gt;&gt;    - I showed Manar what I learned re: uploading expenses, and she
&gt;&gt;&gt;    agreed that we can start a trial process in May to upload expenses d=
irectly
&gt;&gt;&gt;    to Wave.
&gt;&gt;&gt;    - I am also uploading expenses from 2018 and hope to finish 2017 as
&gt;&gt;&gt;    well so that we can do financial analyses.
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt; I will update you all again when the action steps listed above are
&gt;&gt;&gt; finished. I am estimating to finish by the middle of next week. @Kim, m=
aybe
&gt;&gt;&gt; we can talk about where to go after this is done? Let me know what your
&gt;&gt;&gt; thoughts are.
&gt;&gt;&gt;
&gt;&gt;&gt; Best,
&gt;&gt;&gt; Eugene
&gt;&gt;&gt;
&gt;&gt;&gt; On May 2, 2019, at 5:49 PM, Kimberly Gabbey &lt;
&gt;&gt;&gt; kim@empowersupportsolutions.com&gt; wrote:
&gt;&gt;&gt;
&gt;&gt;&gt; Dear all,
&gt;&gt;&gt;
&gt;&gt;&gt; I have reviewed the January transactions that Eugene entered into Wave.
&gt;&gt;&gt; They are perfect. Joseph, your team has done a really good job keeping
&gt;&gt;&gt; records and categorizing them appropriately in the past so converting t=
o
&gt;&gt;&gt; Wave will be really easy for all of you.
&gt;&gt;&gt;
&gt;&gt;&gt; One comment I have about the January transactions, but it may not need
&gt;&gt;&gt; to change... there are 2 expenses for Joseph's mailbox. These are in
&gt;&gt;&gt; &quot;Uncategorized Expense&quot; right now. I was wondering if this expense will
&gt;&gt;&gt; occur regularly? If so, then I would recommend creating a new account i=
n
&gt;&gt;&gt; the Chart of Accounts for that (perhaps &quot;Mail Expense&quot;) or something
&gt;&gt;&gt; similar. If it's only a one time cost or occurs very seldom, then keepi=
ng
&gt;&gt;&gt; it in Uncategorized Expense is also fine, as long as it remains consist=
ent
&gt;&gt;&gt; each time the expense occurs.
&gt;&gt;&gt;
&gt;&gt;&gt; Please let me know how I can be of assistance moving forward. I am
&gt;&gt;&gt; assuming that Eugene will try to upload the remaining transactions (Feb
&gt;&gt;&gt; thru current) into Wave either thru the Google Sheets connection or thr=
u a
&gt;&gt;&gt; CSV document. Is this right? If you have any questions about that, plea=
se
&gt;&gt;&gt; let me know. After all the remaining transactions are entered, would
&gt;&gt;&gt; you like me to review them one final time?
&gt;&gt;&gt;
&gt;&gt;&gt; Thanks,
&gt;&gt;&gt;
&gt;&gt;&gt; Kim Gabbey
&gt;&gt;&gt; Operating Director
&gt;&gt;&gt; Empower Support Solutions, LLC
&gt;&gt;&gt; www.empowersupportsolutions.com
&gt;&gt;&gt; +1 716-309-0429
&gt;&gt;&gt; +91 995-591-5803 (WhatsApp)
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt; On Thu, 2 May 2019 at 02:19, Kimberly Gabbey &lt;
&gt;&gt;&gt; kim@empowersupportsolutions.com&gt; wrote:
&gt;&gt;&gt;
&gt;&gt;&gt;&gt; Hi Eugene,
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; I wanted to give you an update and offer some information about
&gt;&gt;&gt;&gt; uploading transactions directly into Wave. I have not had a chance yet=
 to
&gt;&gt;&gt;&gt; review your January transactions. I can be finished with them by Frida=
y
&gt;&gt;&gt;&gt; afternoon. Please let me know when you would like to schedule another =
call.
&gt;&gt;&gt;&gt; Sometime Friday afternoon or thereafter.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; Regarding transaction imports from Google Sheets, I set my Google shee=
t
&gt;&gt;&gt;&gt; connection up with Wave and it worked. I assume the connection issue o=
n
&gt;&gt;&gt;&gt; your end has something to do with multiple email accounts. I have atta=
ched
&gt;&gt;&gt;&gt; instructions of how I went through the process. Would you be able to t=
ry
&gt;&gt;&gt;&gt; again and see how it works? I know you already walked through all of t=
hese
&gt;&gt;&gt;&gt; exact steps. Make sure you choose &quot;Integrations&quot; from the MyCOoffice W=
ave
&gt;&gt;&gt;&gt; account. And be sure the email you used to sign into Wave is the same =
as
&gt;&gt;&gt;&gt; the one you are using in google docs. Also, when I did it, I started t=
he
&gt;&gt;&gt;&gt; &quot;upload&quot; process from a blank google doc, instead of from the myCOoffi=
ce
&gt;&gt;&gt;&gt; expense doc. Wave will then give you an opportunity to &quot;Prepare Input
&gt;&gt;&gt;&gt; Sheet.&quot; You can then copy and paste specific columns from the myCOoffi=
ce
&gt;&gt;&gt;&gt; google doc (where all your data is currently being kept) into the Inpu=
t
&gt;&gt;&gt;&gt; Sheet according to Wave's requirements. They only want 3 columns: Date=
,
&gt;&gt;&gt;&gt; Description, Amount. See Attachment #1 for more details.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; If the above connection continues to be a problem, then you can upload
&gt;&gt;&gt;&gt; a CSV file easily also. This might be a quicker option if the IT
&gt;&gt;&gt;&gt; troubleshooting is taking too long. You will need to create a new
&gt;&gt;&gt;&gt; spreadsheet in excel with 3 columns: Date, Description, and Amount. Fo=
r
&gt;&gt;&gt;&gt; expenses, the amounts should be negative. This is an important point f=
or
&gt;&gt;&gt;&gt; how Wave will interpret the data. Then you can copy and paste the
&gt;&gt;&gt;&gt; appropriate information from your myCOoffice google doc into the CSV f=
ile.
&gt;&gt;&gt;&gt; When this file is prepared (make sure it is CSV)! then you can go to W=
ave
&gt;&gt;&gt;&gt; and click &quot;Accounting-Transactions&quot; in the left-hand panel. On the top
&gt;&gt;&gt;&gt; right-hand side of the screen, click &quot;Upload a bank statement.&quot; Follow=
 the
&gt;&gt;&gt;&gt; on screen prompts to upload the file. If Wave doesn't accept your file=
, you
&gt;&gt;&gt;&gt; can use this link here to troubleshoot:
&gt;&gt;&gt;&gt; https://support.waveapps.com/hc/en-us/articles/208622596
&gt;&gt;&gt;&gt; See Attachment #2 below for more details.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; The 2 attachments below will give a bit more detail than I explained
&gt;&gt;&gt;&gt; above. Please let me know if you have any questions and if you are abl=
e to
&gt;&gt;&gt;&gt; work with either of these options. Also, let me know about our next me=
eting.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; Thanks,
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; Kim Gabbey
&gt;&gt;&gt;&gt; Operating Director
&gt;&gt;&gt;&gt; Empower Support Solutions, LLC
&gt;&gt;&gt;&gt; www.empowersupportsolutions.com
&gt;&gt;&gt;&gt; +1 716-309-0429
&gt;&gt;&gt;&gt; +91 995-591-5803 (WhatsApp)
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt; On Mon, 29 Apr 2019 at 22:14, Kimberly Gabbey &lt;
&gt;&gt;&gt;&gt; kim@empowersupportsolutions.com&gt; wrote:
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt; Eugene,
&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt; Thanks for the update and for inputting all of January expenses. I
&gt;&gt;&gt;&gt;&gt; will revert back to you by Wednesday about reviewing Wave and other a=
spects
&gt;&gt;&gt;&gt;&gt; that we talked about for Wave transaction uploads. Thanks for your pa=
tience.
&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt; Kim
&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt; On Sun, 28 Apr 2019 at 20:17, Ralph Smith &lt;bkralphsmith@gmail.com&gt;
&gt;&gt;&gt;&gt;&gt; wrote:
&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;&gt; This is great!!!  Please keep me in the loop.
&gt;&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;&gt; On Sun, Apr 28, 2019 at 09:30 eugene &lt;eugene@mycooffice.com&gt; wrote:
&gt;&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;&gt;&gt; Hi Kim,
&gt;&gt;&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;&gt;&gt; Thanks for walking me through how to upload expenses onto Wave this
&gt;&gt;&gt;&gt;&gt;&gt;&gt; morning! I completed the expenses for January. Let me know if you h=
ave any
&gt;&gt;&gt;&gt;&gt;&gt;&gt; feedback!
&gt;&gt;&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;&gt;&gt; Best,
&gt;&gt;&gt;&gt;&gt;&gt;&gt; Eugene
&gt;&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;
&gt;&gt; --
&gt;&gt; Kim Gabbey
&gt;&gt; Operating Director
&gt;&gt; Empower Support Solutions, LLC
&gt;&gt; www.empowersupportsolutions.com
&gt;&gt; +1 716-309-0429
&gt;&gt; +91 995-591-5803 (WhatsApp)
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;

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&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;Hi Eugene,&lt;/div&gt;&lt;di=
v&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Thanks for the update. Sounds excellent. Tell me more abou=
t what you mean by the &amp;quot;amount of space.&amp;quot; Is that in Wave or in t=
he Google Drive? I am having a hard time following what you mean, sorry. No=
thing like this has been mentioned to me yet by others but that doesn&amp;#39;t=
 mean it&amp;#39;s not a problem. I can find out directly from Wave if they are=
 having issues with this. But first, can you tell me again what the concern=
 is?&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Thanks,&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;div s=
tyle=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif=
;outline:transparent 0px;border:0px rgb(34,34,34);width:1790px;text-align:l=
eft;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:=
normal;overflow:visible;text-decoration:none;word-spacing:0px;white-space:n=
ormal;font-size-adjust:none;font-stretch:100%&quot;&gt;Kim Gabbey&lt;br style=3D&quot;backg=
round:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:tran=
sparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacing:normal;overf=
low:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/div&gt;&lt;div style=3D&quot;ba=
ckground:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:t=
ransparent 0px;border:0px rgb(34,34,34);width:1790px;text-align:left;color:=
rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;ove=
rflow:visible;text-decoration:none;word-spacing:0px;white-space:normal;font=
-size-adjust:none;font-stretch:100%&quot;&gt;Operating Director&lt;/div&gt;&lt;div style=3D&quot;=
background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline=
:transparent 0px;border:0px rgb(34,34,34);width:1790px;text-align:left;colo=
r:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;o=
verflow:visible;text-decoration:none;word-spacing:0px;white-space:normal;fo=
nt-size-adjust:none;font-stretch:100%&quot;&gt;Empower Support Solutions, LLC&lt;/div&gt;=
&lt;div style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans=
-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:1790px;text-a=
lign:left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-sp=
acing:normal;overflow:visible;text-decoration:none;word-spacing:0px;white-s=
pace:normal;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;a style=3D&quot;background=
:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;border:0px rgb(0,=
102,204);width:auto;text-align:left;color:rgb(0,102,204);text-transform:non=
e;text-indent:0px;letter-spacing:normal;overflow:visible;text-decoration:un=
derline;word-spacing:0px;white-space:normal;min-height:0px;outline-width:0p=
x;font-size-adjust:none;font-stretch:100%&quot; href=3D&quot;http://www.empowersuppor=
tsolutions.com/&quot; target=3D&quot;_blank&quot;&gt;www.empowersupportsolutions.com&lt;/a&gt;&lt;b st=
yle=3D&quot;background:none;font:700 13.33px/19.99px Arial,Helvetica,sans-serif;=
outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacing:=
normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/b&gt;&lt;i sty=
le=3D&quot;background:none;font:italic 400 13.33px/19.99px Arial,Helvetica,sans-=
serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-sp=
acing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/i&gt;=
&lt;u style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-s=
erif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spa=
cing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/u&gt;&lt;=
sub style=3D&quot;background:none;font:400 9.2px/13.8px Arial,Helvetica,sans-ser=
if;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spaci=
ng:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/sub&gt;&lt;=
sup style=3D&quot;background:none;font:400 9.2px/13.8px Arial,Helvetica,sans-ser=
if;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spaci=
ng:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/sup&gt;&lt;=
strike style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sa=
ns-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter=
-spacing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;=
/strike&gt;&lt;br style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helveti=
ca,sans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;l=
etter-spacing:normal;overflow:visible;font-size-adjust:none;font-stretch:10=
0%&quot;&gt;&lt;/div&gt;&lt;div style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helv=
etica,sans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:179=
0px;text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0px=
;letter-spacing:normal;overflow:visible;text-decoration:none;word-spacing:0=
px;white-space:normal;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;span style=
=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;col=
or:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;=
text-decoration:none;word-spacing:0px;display:inline;white-space:normal;fon=
t-size-adjust:none;font-stretch:100%;float:none;background-color:transparen=
t&quot;&gt;+1 716-309-0429&lt;/span&gt;&lt;/div&gt;&lt;div style=3D&quot;background:none;font:400 13.33=
px/19.99px Arial,Helvetica,sans-serif;outline:transparent 0px;border:0px rg=
b(34,34,34);width:1790px;text-align:left;color:rgb(34,34,34);text-transform=
:none;text-indent:0px;letter-spacing:normal;overflow:visible;text-decoratio=
n:none;word-spacing:0px;white-space:normal;font-size-adjust:none;font-stret=
ch:100%&quot;&gt;+91 995-591-5803 (WhatsApp)&lt;/div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;=
sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;=
/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;/div&gt;&lt;div class=3D&quot;gmail_quo=
te&quot;&gt;&lt;div class=3D&quot;gmail_attr&quot; dir=3D&quot;ltr&quot;&gt;On Tue, 14 May 2019 at 19:52, eug=
ene &amp;lt;-&lt;a href=3D&quot;mailto:unknown-@mycooffice.com&quot; target=3D&quot;_blank&quot;&gt;unkno=
wn-@mycooffice.com&lt;/a&gt;&amp;gt; wrote:&lt;br&gt;&lt;/div&gt;&lt;blockquote class=3D&quot;gmail_quote=
&quot; style=3D&quot;margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(=
204,204,204);border-left-width:1px;border-left-style:solid&quot;&gt;&lt;div style=3D&quot;w=
ord-wrap:break-word&quot;&gt;Hi all,&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Missed this email thread. &lt;=
b&gt;@Ralph&lt;/b&gt;: I believe finishing things by May 26 or 27 is a realistic goa=
l. It feels like we are making good progress.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;b&gt;@=
Kim&lt;/b&gt;: We finished uploading 2018=E2=80=99s expenses which gives us a nic=
e income vs expenses chart on the dashboard as well as a more complete and =
factual income statement. One concern that came up during my time on Wave w=
ith Manar is the amount of space uploading receipts would take from our Goo=
gle Drive. Is this a concern that has come up for your other clients?=C2=A0=
&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Best,&lt;/div&gt;&lt;div&gt;Eugene&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;=
div&gt;&lt;br&gt;&lt;div&gt;&lt;blockquote type=3D&quot;cite&quot;&gt;&lt;div&gt;On May 8, 2019, at 1:29 AM, Ral=
ph Smith &amp;lt;&lt;a href=3D&quot;mailto:bkralphsmith@gmail.com&quot; target=3D&quot;_blank&quot;&gt;bk=
ralphsmith@gmail.com&lt;/a&gt;&amp;gt; wrote:&lt;/div&gt;&lt;br class=3D&quot;gmail-m_4871087457199=
766322gmail-m_1281584385769990796Apple-interchange-newline&quot;&gt;&lt;div&gt;&lt;div&gt;&lt;div =
dir=3D&quot;auto&quot;&gt;Kim, thank you for this reply. The team at myCOoffice is very =
strong.=C2=A0&lt;/div&gt;&lt;div dir=3D&quot;auto&quot;&gt;&lt;br&gt;&lt;/div&gt;&lt;div dir=3D&quot;auto&quot;&gt;I will be =
in Cairo on the afternoon of 26 May and all day on the 27th. That may be an=
 ideal time to have the phone call that you suggest.=C2=A0&lt;/div&gt;&lt;/div&gt;&lt;div =
dir=3D&quot;auto&quot;&gt;&lt;br&gt;&lt;/div&gt;&lt;div dir=3D&quot;auto&quot;&gt;Eugene, Manar, what are your thoug=
hts?=C2=A0 Will you be ready by then?&lt;/div&gt;&lt;div dir=3D&quot;auto&quot;&gt;&lt;br&gt;&lt;/div&gt;&lt;div=
 dir=3D&quot;auto&quot;&gt;I look forward to seeing everyone then. Best.=C2=A0&lt;/div&gt;&lt;div=
&gt;&lt;br&gt;&lt;div class=3D&quot;gmail_quote&quot;&gt;&lt;div class=3D&quot;gmail_attr&quot; dir=3D&quot;ltr&quot;&gt;On Tu=
e, May 7, 2019 at 20:15 Kimberly Gabbey &amp;lt;&lt;a href=3D&quot;mailto:kim@empowersu=
pportsolutions.com&quot; target=3D&quot;_blank&quot;&gt;kim@empowersupportsolutions.com&lt;/a&gt;&amp;g=
t; wrote:&lt;br&gt;&lt;/div&gt;&lt;blockquote class=3D&quot;gmail_quote&quot; style=3D&quot;margin:0px 0p=
x 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left=
-width:1px;border-left-style:solid&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div =
dir=3D&quot;ltr&quot;&gt;&lt;div&gt;Eugene,&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;This is excellent! You an=
d Manar are doing a great job! I am excited for you guys!=C2=A0&lt;/div&gt;&lt;div&gt;&lt;=
br&gt;&lt;/div&gt;&lt;div&gt;Let me know if there is anything specific that you would like=
 me to review in Wave. I recommend that I do an overall review when you get=
 to a point where that makes sense, if that would be helpful to you. Also, =
last time we talked you had asked about procedures/workflow and how they wo=
uld change when converting to Wave instead of using the various spreadsheet=
s. If you still have more questions about that and would like to talk about=
 anything more, perhaps we could set up a call. Let me know. I&amp;#39;m glad t=
o hear that you and Manar will be moving forward with entering everything d=
irectly into Wave throughout May.=C2=A0&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;After revi=
ew and if we all agree that Wave is up to date and information is entered p=
roperly then we can talk about next steps toward financial analysis. I reco=
mmend another meeting with Joseph and Ralph at that point to make sure we a=
re all on the same page.=C2=A0&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;For now, please jus=
t keep me posted about your questions and how I can assist you.&lt;/div&gt;&lt;/div&gt;=
&lt;/div&gt;&lt;/div&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;&lt;br&gt;&lt;/d=
iv&gt;&lt;div&gt;Thanks,&lt;/div&gt;&lt;div&gt;&lt;br style=3D&quot;text-align:left;color:rgb(34,34,34);=
text-transform:none;text-indent:0px;letter-spacing:normal;font-family:Arial=
,Helvetica,sans-serif;font-size:13.33px;font-style:normal;font-variant:norm=
al;font-weight:400;text-decoration:none;word-spacing:0px;white-space:normal=
;background-color:transparent&quot;&gt;&lt;/div&gt;&lt;div&gt;&lt;div class=3D&quot;gmail-m_48710874571=
99766322gmail-m_1281584385769990796m_-3837132265070971811gmail-m_2788239782=
648418215gmail_signature&quot; style=3D&quot;text-align:left;color:rgb(34,34,34);text=
-transform:none;text-indent:0px;letter-spacing:normal;font-family:Arial,Hel=
vetica,sans-serif;font-size:13.33px;font-style:normal;font-variant:normal;f=
ont-weight:400;text-decoration:none;word-spacing:0px;white-space:normal;bac=
kground-color:transparent&quot; dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;&lt;div dir=3D&quot;lt=
r&quot;&gt;&lt;div&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;Kim Gabbey&lt;br&gt;&lt;/div&gt;&lt;di=
v&gt;Operating Director&lt;/div&gt;&lt;div&gt;Empower Support Solutions, LLC&lt;/div&gt;&lt;div&gt;&lt;a =
style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-seri=
f;border:0px rgb(0,102,204);width:auto;text-align:left;color:rgb(0,102,204)=
;text-transform:none;text-indent:0px;letter-spacing:normal;overflow:visible=
;text-decoration:underline;word-spacing:0px;white-space:normal;min-height:0=
px;outline-width:0px;font-size-adjust:none;font-stretch:100%&quot; href=3D&quot;http:=
//www.empowersupportsolutions.com/&quot; target=3D&quot;_blank&quot;&gt;www.empowersupportsol=
utions.com&lt;/a&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;=
br&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-=
serif;text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0=
px;letter-spacing:normal;text-decoration:none;word-spacing:0px;display:inli=
ne;white-space:normal;font-size-adjust:none;font-stretch:100%;float:none;ba=
ckground-color:transparent&quot;&gt;+1 716-309-0429&lt;/span&gt;&lt;/div&gt;&lt;div&gt;+91 995-591-58=
03 (WhatsApp)&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;b&gt;&lt;/b&gt;&lt;=
i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;b&gt;&lt;/b&gt;&lt;=
i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/di=
v&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;/div&gt;&lt;br&gt;&lt;div class=3D&quot;gmail_quote&quot;&gt;&lt;div class=3D&quot;gmail_a=
ttr&quot; dir=3D&quot;ltr&quot;&gt;On Sun, 5 May 2019 at 18:44, eugene &amp;lt;&lt;a href=3D&quot;mailto:=
eugene@mycooffice.com&quot; target=3D&quot;_blank&quot;&gt;eugene@mycooffice.com&lt;/a&gt;&amp;gt; wrot=
e:&lt;br&gt;&lt;/div&gt;&lt;blockquote class=3D&quot;gmail_quote&quot; style=3D&quot;margin:0px 0px 0px 0=
.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:=
1px;border-left-style:solid&quot;&gt;&lt;div style=3D&quot;word-wrap:break-word&quot;&gt;Hi all,&lt;di=
v&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;I agree that the categorizing done by Manar and others hel=
ped a great amount with uploading expenses to Wave.=C2=A0&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/d=
iv&gt;&lt;div&gt;A few comments:&lt;/div&gt;&lt;div&gt;&lt;ul class=3D&quot;gmail-m_4871087457199766322g=
mail-m_1281584385769990796m_-3837132265070971811gmail-m_2788239782648418215=
MailOutline&quot;&gt;&lt;li&gt;Regarding the Mail expense, I think we will just include t=
hem in a new miscellaneous expense account called =E2=80=9COther=E2=80=9D.&lt;=
/li&gt;&lt;li&gt;As for the next steps, Manar and I identified some things we would =
like to accomplish on Wave before moving forward. By way of summary, we wil=
l edit our list of products and services and chart them to their correspond=
ing income accounts.&lt;/li&gt;&lt;li&gt;I showed Manar what I learned re: uploading ex=
penses, and she agreed that we can start a trial process in May to upload e=
xpenses directly to Wave.&lt;/li&gt;&lt;li&gt;I am also uploading expenses from 2018 an=
d hope to finish 2017 as well so that we can do financial analyses.=C2=A0&lt;/=
li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;I will update you all again when the action ste=
ps listed above are finished. I am estimating to finish by the middle of ne=
xt week. @Kim, maybe we can talk about where to go after this is done? Let =
me know what your thoughts are.&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Best,&lt;/div&gt;&lt;=
div&gt;Eugene&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;div&gt;&lt;blockquote type=3D&quot;cite&quot;&gt;&lt;div&gt;On May 2, 2019=
, at 5:49 PM, Kimberly Gabbey &amp;lt;&lt;a href=3D&quot;mailto:kim@empowersupportsolut=
ions.com&quot; target=3D&quot;_blank&quot;&gt;kim@empowersupportsolutions.com&lt;/a&gt;&amp;gt; wrote:&lt;=
/div&gt;&lt;br class=3D&quot;gmail-m_4871087457199766322gmail-m_1281584385769990796m_-=
3837132265070971811gmail-m_2788239782648418215Apple-interchange-newline&quot;&gt;&lt;d=
iv&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div=
&gt;&lt;span style=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-al=
ign:left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spa=
cing:normal;text-decoration:none;word-spacing:0px;display:inline;white-spac=
e:normal;direction:ltr;font-size-adjust:none;font-stretch:100%;float:none;b=
ackground-color:rgb(255,255,255)&quot;&gt;Dear all,&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D=
&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;color:=
rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;tex=
t-decoration:none;word-spacing:0px;display:inline;white-space:normal;direct=
ion:ltr;font-size-adjust:none;font-stretch:100%;float:none;background-color=
:rgb(255,255,255)&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D&quot;font:400 13.33px/19=
.99px Arial,Helvetica,sans-serif;text-align:left;color:rgb(34,34,34);text-t=
ransform:none;text-indent:0px;letter-spacing:normal;text-decoration:none;wo=
rd-spacing:0px;display:inline;white-space:normal;direction:ltr;font-size-ad=
just:none;font-stretch:100%;float:none;background-color:rgb(255,255,255)&quot;&gt;I=
 have reviewed the January transactions that Eugene entered into Wave. They=
 are perfect. Joseph, your team has done a really good job keeping records =
and categorizing them appropriately in the past so converting to Wave will =
be really easy for all of you.=C2=A0&lt;/span&gt;&lt;/div&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;span sty=
le=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;c=
olor:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:norma=
l;text-decoration:none;word-spacing:0px;display:inline;white-space:normal;d=
irection:ltr;font-size-adjust:none;font-stretch:100%;float:none;background-=
color:rgb(255,255,255)&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;div dir=3D&quot;ltr&quot;&gt;One comment I hav=
e about the January transactions, but it may not need to change... there ar=
e 2 expenses for Joseph&amp;#39;s mailbox. These are in &amp;quot;Uncategorized Exp=
ense&amp;quot; right now. I was wondering if this expense will occur regularly?=
 If so, then I would recommend creating a new account in the Chart of Accou=
nts for that (perhaps &amp;quot;Mail Expense&amp;quot;) or something similar. If it=
&amp;#39;s only a one time cost or occurs very seldom, then keeping it in Uncat=
egorized Expense is also fine, as long as it remains consistent each time t=
he expense occurs.=C2=A0&lt;/div&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Please let me=
 know how I can be of assistance moving forward. I am assuming that Eugene =
will try to upload the remaining transactions (Feb thru current) into Wave =
either thru the Google Sheets connection or thru a CSV document. Is this ri=
ght? If you have any questions about that, please let me know.&lt;span style=
=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;col=
or:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;=
text-decoration:none;word-spacing:0px;display:inline;white-space:normal;fon=
t-size-adjust:none;font-stretch:100%;float:none;background-color:transparen=
t&quot;&gt; After all the remaining transactions are entered, would you like me to =
review them one final time?=C2=A0&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D&quot;font:400 =
13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;color:rgb(34,34,=
34);text-transform:none;text-indent:0px;letter-spacing:normal;text-decorati=
on:none;word-spacing:0px;display:inline;white-space:normal;font-size-adjust=
:none;font-stretch:100%;float:none;background-color:transparent&quot;&gt;&lt;br&gt;&lt;/span=
&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-se=
rif;text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0px=
;letter-spacing:normal;text-decoration:none;word-spacing:0px;display:inline=
;white-space:normal;font-size-adjust:none;font-stretch:100%;float:none;back=
ground-color:transparent&quot;&gt;Thanks,=C2=A0&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D&quot;fon=
t:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;color:rgb(=
34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;text-de=
coration:none;word-spacing:0px;display:inline;white-space:normal;font-size-=
adjust:none;font-stretch:100%;float:none;background-color:transparent&quot;&gt;&lt;br&gt;=
&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=3D&quot;text-align:left;color:rgb(34,34,34);text-t=
ransform:none;line-height:19.99px;text-indent:0px;letter-spacing:normal;fon=
t-family:Arial,Helvetica,sans-serif;font-size:13.33px;font-variant:normal;w=
ord-spacing:0px;display:inline;white-space:normal;font-size-adjust:none;fon=
t-stretch:100%;float:none;background-color:transparent&quot;&gt;&lt;div style=3D&quot;backg=
round:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:tran=
sparent 0px;border:0px rgb(34,34,34);width:1579.06px;text-align:left;color:=
rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;ove=
rflow:visible;text-decoration:none;word-spacing:0px;white-space:normal;font=
-size-adjust:none;font-stretch:100%&quot;&gt;Kim Gabbey&lt;br style=3D&quot;background:none=
;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:transparent 0p=
x;border:0px rgb(34,34,34);width:auto;letter-spacing:normal;overflow:visibl=
e;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/div&gt;&lt;div style=3D&quot;background:n=
one;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:transparent=
 0px;border:0px rgb(34,34,34);width:1579.06px;text-align:left;color:rgb(34,=
34,34);text-transform:none;text-indent:0px;letter-spacing:normal;overflow:v=
isible;text-decoration:none;word-spacing:0px;white-space:normal;font-size-a=
djust:none;font-stretch:100%&quot;&gt;Operating Director&lt;/div&gt;&lt;div style=3D&quot;backgro=
und:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:transp=
arent 0px;border:0px rgb(34,34,34);width:1579.06px;text-align:left;color:rg=
b(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;overf=
low:visible;text-decoration:none;word-spacing:0px;white-space:normal;font-s=
ize-adjust:none;font-stretch:100%&quot;&gt;Empower Support Solutions, LLC&lt;/div&gt;&lt;div=
 style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-ser=
if;outline:transparent 0px;border:0px rgb(34,34,34);width:1579.06px;text-al=
ign:left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spa=
cing:normal;overflow:visible;text-decoration:none;word-spacing:0px;white-sp=
ace:normal;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;a style=3D&quot;background:=
none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;border:0px rgb(0,1=
02,204);width:auto;text-align:left;color:rgb(0,102,204);text-transform:none=
;text-indent:0px;letter-spacing:normal;overflow:visible;text-decoration:und=
erline;word-spacing:0px;white-space:normal;min-height:0px;outline-width:0px=
;font-size-adjust:none;font-stretch:100%&quot; href=3D&quot;http://www.empowersupport=
solutions.com/&quot; target=3D&quot;_blank&quot;&gt;www.empowersupportsolutions.com&lt;/a&gt;&lt;b sty=
le=3D&quot;background:none;font:700 13.33px/19.99px Arial,Helvetica,sans-serif;o=
utline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacing:n=
ormal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/b&gt;&lt;i styl=
e=3D&quot;background:none;font:italic 400 13.33px/19.99px Arial,Helvetica,sans-s=
erif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spa=
cing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/i&gt;&lt;=
u style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-se=
rif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spac=
ing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/u&gt;&lt;s=
ub style=3D&quot;background:none;font:400 9.2px/13.8px Arial,Helvetica,sans-seri=
f;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacin=
g:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/sub&gt;&lt;s=
up style=3D&quot;background:none;font:400 9.2px/13.8px Arial,Helvetica,sans-seri=
f;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacin=
g:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/sup&gt;&lt;s=
trike style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,san=
s-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-=
spacing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/=
strike&gt;&lt;br style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetic=
a,sans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;le=
tter-spacing:normal;overflow:visible;font-size-adjust:none;font-stretch:100=
%&quot;&gt;&lt;/div&gt;&lt;div style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helve=
tica,sans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:1579=
.06px;text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0=
px;letter-spacing:normal;overflow:visible;text-decoration:none;word-spacing=
:0px;white-space:normal;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;span styl=
e=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;co=
lor:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal=
;text-decoration:none;word-spacing:0px;display:inline;white-space:normal;fo=
nt-size-adjust:none;font-stretch:100%;float:none;background-color:transpare=
nt&quot;&gt;+1 716-309-0429&lt;/span&gt;&lt;/div&gt;&lt;div style=3D&quot;background:none;font:400 13.3=
3px/19.99px Arial,Helvetica,sans-serif;outline:transparent 0px;border:0px r=
gb(34,34,34);width:1579.06px;text-align:left;color:rgb(34,34,34);text-trans=
form:none;text-indent:0px;letter-spacing:normal;overflow:visible;text-decor=
ation:none;word-spacing:0px;white-space:normal;font-size-adjust:none;font-s=
tretch:100%&quot;&gt;+91 995-591-5803 (WhatsApp)&lt;/div&gt;&lt;div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;su=
b&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div=
&gt;&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strik=
e&gt;&lt;/strike&gt;&lt;br&gt;&lt;div class=3D&quot;gmail_quote&quot;&gt;&lt;div class=3D&quot;gmail_attr&quot; dir=3D&quot;=
ltr&quot;&gt;On Thu, 2 May 2019 at 02:19, Kimberly Gabbey &amp;lt;&lt;a href=3D&quot;mailto:kim=
@empowersupportsolutions.com&quot; target=3D&quot;_blank&quot;&gt;kim@empowersupportsolutions=
.com&lt;/a&gt;&amp;gt; wrote:&lt;br&gt;&lt;/div&gt;&lt;blockquote class=3D&quot;gmail_quote&quot; style=3D&quot;mar=
gin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);b=
order-left-width:1px;border-left-style:solid&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;=
ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;Hi Eugene,&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;=
&lt;div&gt;I wanted to give you an update and offer some information about upload=
ing transactions directly into Wave. I have not had a chance yet to review =
your January transactions. I can be finished with them by Friday afternoon.=
 Please let me know when you would like to schedule another call. Sometime =
Friday afternoon or thereafter.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Regarding transact=
ion imports from Google Sheets, I set my Google sheet connection up with Wa=
ve and it worked. I assume the connection issue on your end has something t=
o do with multiple email accounts. I have attached instructions of how I we=
nt through the process. Would you be able to try again and see how it works=
? I know you already walked through all of these exact steps. Make sure you=
 choose &amp;quot;Integrations&amp;quot; from the MyCOoffice Wave account. And be s=
ure the email you used to sign into Wave is the same as the one you are usi=
ng in google docs. Also, when I did it, I started the &amp;quot;upload&amp;quot; pr=
ocess from a blank google doc, instead of from the myCOoffice expense doc. =
Wave will then give you an opportunity to &amp;quot;Prepare Input Sheet.&amp;quot; =
You can then copy and paste specific columns from the myCOoffice google doc=
 (where all your data is currently being kept) into the Input Sheet accordi=
ng to Wave&amp;#39;s requirements. They only want 3 columns: Date, Description,=
 Amount. See Attachment #1 for more details.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;If th=
e above connection continues to be a problem, then you can upload a CSV fil=
e easily also. This might be a quicker option if the IT troubleshooting is =
taking too long. You will need to create a new spreadsheet in excel with 3 =
columns: Date, Description, and Amount. For expenses, the amounts should be=
 negative. This is an important point for how Wave will interpret the data.=
 Then you can copy and paste the appropriate information from your myCOoffi=
ce google doc into the CSV file. When this file is prepared (make sure it i=
s CSV)! then you can go to Wave and click &amp;quot;Accounting-Transactions&amp;quo=
t; in the left-hand panel. On the top right-hand side of the screen, click =
&amp;quot;Upload a bank statement.&amp;quot; Follow the on screen prompts to upload=
 the file. If Wave doesn&amp;#39;t accept your file, you can use this link here=
 to troubleshoot:&lt;/div&gt;&lt;div&gt;&lt;div style=3D&quot;font:400 13.33px/19.99px Arial,He=
lvetica,sans-serif;text-align:left;color:rgb(34,34,34);text-transform:none;=
text-indent:0px;letter-spacing:normal;overflow:visible;text-decoration:none=
;word-spacing:0px;white-space:normal;font-size-adjust:none;font-stretch:100=
%;background-color:transparent&quot;&gt;&lt;a style=3D&quot;color:rgb(17,85,204)&quot; href=3D&quot;h=
ttps://support.waveapps.com/hc/en-us/articles/208622596&quot; target=3D&quot;_blank&quot;&gt;=
https://support.waveapps.com/hc/en-us/articles/208622596&lt;/a&gt;&lt;br style=3D&quot;fo=
nt:400 13.33px/19.99px Arial,Helvetica,sans-serif;overflow:visible;font-siz=
e-adjust:none;font-stretch:100%&quot;&gt;&lt;/div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup=
&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;See Attachment #2 below for more details.&lt;/div&gt;&lt;div=
&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;The 2 attachments below will give a bit more detail than I =
explained above. Please let me know if you have any questions and if you ar=
e able to work with either of these options. Also, let me know about our ne=
xt meeting.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Thanks,&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;div =
style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-seri=
f;outline:transparent 0px;border:0px rgb(34,34,34);width:1606px;text-align:=
left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing=
:normal;overflow:visible;text-decoration:none;word-spacing:0px;white-space:=
normal;font-size-adjust:none;font-stretch:100%&quot;&gt;Kim Gabbey&lt;br style=3D&quot;back=
ground:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:tra=
nsparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacing:normal;over=
flow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/div&gt;&lt;div style=3D&quot;b=
ackground:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outline:=
transparent 0px;border:0px rgb(34,34,34);width:1606px;text-align:left;color=
:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;ov=
erflow:visible;text-decoration:none;word-spacing:0px;white-space:normal;fon=
t-size-adjust:none;font-stretch:100%&quot;&gt;Operating Director&lt;/div&gt;&lt;div style=3D=
&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;outlin=
e:transparent 0px;border:0px rgb(34,34,34);width:1606px;text-align:left;col=
or:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;=
overflow:visible;text-decoration:none;word-spacing:0px;white-space:normal;f=
ont-size-adjust:none;font-stretch:100%&quot;&gt;Empower Support Solutions, LLC&lt;/div=
&gt;&lt;div style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,san=
s-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:1606px;text-=
align:left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-s=
pacing:normal;overflow:visible;text-decoration:none;word-spacing:0px;white-=
space:normal;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;a style=3D&quot;backgroun=
d:none;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;border:0px rgb(0=
,102,204);width:auto;text-align:left;color:rgb(0,102,204);text-transform:no=
ne;text-indent:0px;letter-spacing:normal;overflow:visible;text-decoration:u=
nderline;word-spacing:0px;white-space:normal;min-height:0px;outline-width:0=
px;font-size-adjust:none;font-stretch:100%&quot; href=3D&quot;http://www.empowersuppo=
rtsolutions.com/&quot; target=3D&quot;_blank&quot;&gt;www.empowersupportsolutions.com&lt;/a&gt;&lt;b s=
tyle=3D&quot;background:none;font:700 13.33px/19.99px Arial,Helvetica,sans-serif=
;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spacing=
:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/b&gt;&lt;i st=
yle=3D&quot;background:none;font:italic 400 13.33px/19.99px Arial,Helvetica,sans=
-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-s=
pacing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/i=
&gt;&lt;u style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,sans-=
serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-sp=
acing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/u&gt;=
&lt;sub style=3D&quot;background:none;font:400 9.2px/13.8px Arial,Helvetica,sans-se=
rif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spac=
ing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/sub&gt;=
&lt;sup style=3D&quot;background:none;font:400 9.2px/13.8px Arial,Helvetica,sans-se=
rif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;letter-spac=
ing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;/sup&gt;=
&lt;strike style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvetica,s=
ans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;lette=
r-spacing:normal;overflow:visible;font-size-adjust:none;font-stretch:100%&quot;&gt;=
&lt;/strike&gt;&lt;br style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Helvet=
ica,sans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:auto;=
letter-spacing:normal;overflow:visible;font-size-adjust:none;font-stretch:1=
00%&quot;&gt;&lt;/div&gt;&lt;div style=3D&quot;background:none;font:400 13.33px/19.99px Arial,Hel=
vetica,sans-serif;outline:transparent 0px;border:0px rgb(34,34,34);width:16=
06px;text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0p=
x;letter-spacing:normal;overflow:visible;text-decoration:none;word-spacing:=
0px;white-space:normal;font-size-adjust:none;font-stretch:100%&quot;&gt;&lt;span style=
=3D&quot;font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;col=
or:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;=
text-decoration:none;word-spacing:0px;display:inline;white-space:normal;fon=
t-size-adjust:none;font-stretch:100%;float:none;background-color:transparen=
t&quot;&gt;+1 716-309-0429&lt;/span&gt;&lt;/div&gt;&lt;div style=3D&quot;background:none;font:400 13.33=
px/19.99px Arial,Helvetica,sans-serif;outline:transparent 0px;border:0px rg=
b(34,34,34);width:1606px;text-align:left;color:rgb(34,34,34);text-transform=
:none;text-indent:0px;letter-spacing:normal;overflow:visible;text-decoratio=
n:none;word-spacing:0px;white-space:normal;font-size-adjust:none;font-stret=
ch:100%&quot;&gt;+91 995-591-5803 (WhatsApp)&lt;/div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;=
sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;b&gt;&lt;/b&gt;&lt;i&gt;&lt;=
/i&gt;&lt;u&gt;&lt;/u&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;strike&gt;&lt;/strike&gt;&lt;br&gt;&lt;div class=3D&quot;gmail_qu=
ote&quot;&gt;&lt;div class=3D&quot;gmail_attr&quot; dir=3D&quot;ltr&quot;&gt;On Mon, 29 Apr 2019 at 22:14, Ki=
mberly Gabbey &amp;lt;&lt;a href=3D&quot;mailto:kim@empowersupportsolutions.com&quot; target=
=3D&quot;_blank&quot;&gt;kim@empowersupportsolutions.com&lt;/a&gt;&amp;gt; wrote:&lt;br&gt;&lt;/div&gt;&lt;blockq=
uote class=3D&quot;gmail_quote&quot; style=3D&quot;margin:0px 0px 0px 0.8ex;padding-left:1=
ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-sty=
le:solid&quot;&gt;&lt;div dir=3D&quot;ltr&quot;&gt;&lt;div&gt;Eugene,&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Thanks for=
 the update and for inputting all of January expenses. I will revert back t=
o you by Wednesday about reviewing Wave and other aspects that we talked ab=
out for Wave transaction uploads. Thanks for your patience.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;=
/div&gt;&lt;div&gt;Kim=C2=A0&lt;/div&gt;&lt;/div&gt;&lt;br&gt;&lt;div class=3D&quot;gmail_quote&quot;&gt;&lt;div class=3D=
&quot;gmail_attr&quot; dir=3D&quot;ltr&quot;&gt;On Sun, 28 Apr 2019 at 20:17, Ralph Smith &amp;lt;&lt;a h=
ref=3D&quot;mailto:bkralphsmith@gmail.com&quot; target=3D&quot;_blank&quot;&gt;bkralphsmith@gmail.=
com&lt;/a&gt;&amp;gt; wrote:&lt;br&gt;&lt;/div&gt;&lt;blockquote class=3D&quot;gmail_quote&quot; style=3D&quot;marg=
in:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);bo=
rder-left-width:1px;border-left-style:solid&quot;&gt;&lt;div&gt;&lt;div dir=3D&quot;auto&quot;&gt;This is=
 great!!!=C2=A0 Please keep me in the loop.=C2=A0&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;div =
class=3D&quot;gmail_quote&quot;&gt;&lt;div class=3D&quot;gmail_attr&quot; dir=3D&quot;ltr&quot;&gt;On Sun, Apr 28,=
 2019 at 09:30 eugene &amp;lt;&lt;a href=3D&quot;mailto:eugene@mycooffice.com&quot; target=
=3D&quot;_blank&quot;&gt;eugene@mycooffice.com&lt;/a&gt;&amp;gt; wrote:&lt;br&gt;&lt;/div&gt;&lt;blockquote class=
=3D&quot;gmail_quote&quot; style=3D&quot;margin:0px 0px 0px 0.8ex;padding-left:1ex;border-=
left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid&quot;&gt;=
Hi Kim,&lt;br&gt;
&lt;br&gt;
Thanks for walking me through how to upload expenses onto Wave this morning=
! I completed the expenses for January. Let me know if you have any feedbac=
k!&lt;br&gt;
&lt;br&gt;
Best,&lt;br&gt;
Eugene&lt;/blockquote&gt;&lt;/div&gt;&lt;/div&gt;
&lt;/blockquote&gt;&lt;/div&gt;&lt;br&gt;&lt;div class=3D&quot;gmail-m_4871087457199766322gmail-m_128=
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